This section describes the wide range of Physical Plant Division services and outlines basic business procedures. To address questions not answered below, call the appropriate department office or click on the links for additional information (addresses, contacts, service hours, fax and telephone numbers, service details, etc.)
Upon approval of the service request, an electronic confirmation is sent to the requesting department. Three key references included on the work order are the:
A Physical Plant Open Order Request can be established for immediate response by Physical Plant personnel for emergency type Physical Plant services. A separate Work Order will be issued for each emergency call using information received on the Open Order Request eliminating the need for a separate service request for each "trouble call". Contact firstname.lastname@example.org or call 432-0250 to receive more information about this service.
Information regarding the procedure to obtain approvals and schedule non-student outdoor events, including 5K runs, events with tents, including tailgate tents, A-Frames, as well as outdoor banners and signs can be found at http://custodial.msu.edu/index.cfm/outdoor-forms/. Forms are available at: http://custodial.msu.edu/index.cfm/outdoor-forms/. Guidelines and policies, including the tent policy, are available at: http://custodial.msu.edu/index.cfm/outdoor-forms/. For additional information call 355-8485. (Student events are facilitated through Student Life, 355-8286.)
Physical Plant is the unit that implements the requests for extending HVAC operation in buildings on campus. All requests will be logged with the requestor's name, department affiliation/position, phone number, date and time and location of activity, number of people associated with the activity, and the reason/purpose for extension. Under all circumstances, requests should be sent in as a service request, see pp.msu.edu and click on "Download Service Request", the department is Maintenance Services-HVAC. Physical Plant Building Services phone number is 353-1760 for questions. Billing will occur for incurred cost where appropriate.
In keeping with the Environmental Stewardship goals data monitoring the additional run-time requests for Tier III and IV will include the additional energy use including kwh costs to the general fund and CO2 emissions calculations on a semester basis. This information will be shared with the Vice President for Finance and Operations and the Provost.
Key Shop charges are included in the Physical Plant Division billing, a monthly statement of charges for service. Entries on the billing statement reflect all charges posted up to the statement date. Call 355-3375 with any questions concerning monthly billings. Top of Document
The Motor Pool, located in the Central Services Building, is open from 7:00 a.m. until 5:00 p.m., Monday through Friday.
The Service Garage is located on the East side of Spartan Stadium. Office hours are from 7:00 a.m. to 4:30 p.m., Monday through Friday. Service bay hours are 7:30 a.m. to 6:00 p.m. Monday through Friday. Available products include gasoline, diesel fuel, motor oils, antifreeze, and other parts and accessories. Available services include oil changes, lubrication, tune-ups, front-end alignment, vehicle washing, wheel-balancing, wrecker service, body work, major repairs, etc. The Service Garage also sends monthly maintenance reminder reports to vehicle owners. Customers may schedule appointments or arrange other services by telephone (355-1868), Fax (355-1738), e-mail (email@example.com) or mail.
Michigan State University operates 24-hour, automated self-serve gasoline and diesel fuel pumps (located on the East side of Spartan Stadium). Questions regarding fuel service may be directed to the Service Garage at 355-1868, Fax 355-1738 or e-mail at firstname.lastname@example.org.
The Inventory Department maintains a listing of vehicles for insurance purposes (See Manual of Business Procedures, Section 224.)
University vehicles are covered under the University Insurance Policy (Section 35). A copy of the vehicle registration, current insurance information, and required vehicle accident report forms (accident kit) should be carried in the vehicle glove compartment at all times. Additional forms are available from the Transportation Services Department. A supplemental collision and comprehensive Vehicle Protection Plan (VPP) is also available from Transportation Services. Telephone 353-5280 for additional information. This supplemental coverage enables the vehicle owner to pay an annual fee and reduce collision deductible from $5000 to $500. Coverage is included on Motor Pool leased vehicles.
To legally operate Michigan State University vehicles, state and federal law requires that employees possess the appropriate vehicle operator license and, in some cases, medical certification.
Federal law specifies that every person who operates a commercial motor vehicle and is subject to the Commercial Driver License (CDL) requirement is also subject to alcohol and controlled substances testing. University policy and procedures governing such testing may be found in the Human Resources Policy and Procedures Manual.
University vehicles are licensed in accordance with the Vehicle Policy and State of Michigan law. License, registration, and title records are maintained at the Transportation Services Department. License plates may not be altered, removed, transferred, or destroyed without coordinating with the Transportation Services Department.
Requisitions for vehicle purchase should be submitted to the Purchasing Department prior to September of each year so that the University may obtain the maximum fleet purchase discounts available. Requests for vehicle lease should be submitted to the Motor Pool with as much advance notice as is possible. Questions pertaining to lease and purchase policies may be directed to the Transportation Services Department (353-5280) and the Purchasing Department (355-0357), as appropriate.
Vehicle purchases which result in an addition to the fleet, require appropriate approval and completion of a Request for Long Term Lease or Ownership of a University Vehicle (Form 0-12491). Questions may be directed to the Transportation Services Department (353-5280).
Delivery of new vehicles, transfers between departments, and sale or disposal of vehicles is coordinated by Transportation Services where appropriate decals are installed or removed in accordance with University policy, license plates are assigned or removed, and fleet administrative and maintenance records are updated as required. Ownership lease and transfer of vehicles will be as specified in para. I, Licensed Motor Vehicle Policy. University vehicles will be sold or traded, whichever is most advantageous. Normally, sale of vehicles will be through the MSU Credit Union or MSU Surplus Store, although some may be sold at State of Michigan Auction. Questions regarding the specific process may be directed to the Transportation Services Department (353-5280).
XV. VEHICLE SAFETY/INSPECTIONS
Manufacturer vehicle recalls should be coordinated with the Service Garage to assure maintenance records are updated. Departments may take the vehicle to a dealer for repairs or request Service Garage assistance.
Fleet purchase credit cards are made available for use when purchasing off-campus fuel for Motor Pool vehicles to minimize University expense. Major oil company credit cards for department-owned vehicles may be requested from the Accounting Office (355-5000). Contact Transportation Services (353-5280) to obtain or vehicle fuel cards for use in the University 24-hour, self-service fuel system.
Reimbursement for travel related expenses should be processed as outlined in Section 70 of the Manual of Business Procedures. Many reimbursements for expenses associated with Motor Pool lease vehicles may be made immediately at the Motor Pool. Questions should be directed to the Motor Pool (353-5280).
A variety of Motor Pool vehicles are available to lease for field trips. Field Trip Policy is outlined in the Manual of Business Procedures, Section 25.
Charges for vehicle and transportation services appear on the monthly departmental Physical Plant billing statement and the University Fund Ledger. Questions regarding billing statements may be directed to the Physical Plant Business and Personnel Office (355-3375).
Emergency vehicle assistance may be obtained by telephoning Transportation Services (353-5280) or the Service Garage (355-1868). During holidays and other than normal office hours, requests for emergency assistance should be directed to the University operator (355-1855). If necessary, these numbers may be telephoned "collect."
Information and assistance pertaining to University vehicle operation or transportation services may be obtained from the Transportation Services Department (353-5280).
To detail procedures for directory information changes, telephone equipment changes and telephone service charges.
The MSU community expects that voice communication systems will be functional in the event of emergencies*, will allow for a wide variety of features/capabilities and will operate at a reasonable cost. These procedures attempt to provide departments with steps to best ensure the success of such systems.
It is highly recommended that departments consult with Telecom Systems staff when purchasing equipment that affects voice communications.
*Emergencies may necessitate the use of Enhanced 911 (user dialing local emergency services) or Reverse 911 (Campus Public Safety initiating a call to a telephone number) capabilities.
Each department is responsible for reviewing the monthly, long distance call and local call charges and verifying that the charges are applicable.
Monthly recurring telecommunication service statements are available through a secured website. Statements can be reviewed on-line, printed and/or exported by each department as needed to verify monthly charges. For more information, see the 'Billing' page on the Telecommunications Systems website at www.telecom.msu.edu.
Email to email@example.com, or call 353-5515 for billing assistance.
The Long-Distance Telephone Record (University Stores stock order #14027160) is one method that may be used to track department calls. These can be made available to all persons in the department who make long-distance calls.
To request credits for long distance telephone calls:
In most cases, long-distance carriers will not issue a credit for calls originating from a department telephone.
The department is responsible to restrict access to staff telephones to authorized persons only.
Personal toll calls must not be charged to University telephones.