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Suggestion 38
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Why are there different methods of requesting service from Physical Plant departments? Telecom only allows e-mailed requests, while the Physical Plant’s main service request page requires that they are faxed or campus-mailed. Why isn’t there one form?
Feedback:
- Desirability:
- Yes. Needs to be easily understandable from web and consistent within the Physical Plant.
- Feasibility:
- Yes. This is already being piloted with a select customer base. University wide deployment is coming shortly.
Suggestions welcome
Feedback can reach the MSU Way: ECOS steering committee through the online suggestion box. Please feel free to submit your ideas to us either anonymously or with an identifier. All suggestions will be posted as anonymous even if an identifier is given.